The project team used a process monitoring methodology to try to capture the changes that were taking place among stakeholders and to improve our understanding of what hinders or enables change. It also supported internal learning within the Learning Alliance.

Process monitoring starts by defining a monitoring framework, which includes the processes to be monitored, indicators and data collection methods. The full process monitoring methodology, how it worked and what was found will be published soon but as part of the process several change stories were written. These provide some interesting case studies and some lessons for this and other projects about what worked, who benefited and how stakeholders felt about the project.